What We Collect and Why We Need It
When you open an account with us, we collect the details you provide directly — your name, contact number, email address and the payment method you choose to fund your account, whether that is Touch 'n Go eWallet, Boost or GrabPay. We also record transaction references
-
1
generated when a DuitNow or FPX transfer clears, because those references are what our finance team uses to match deposits to your account. Beyond account registration, we collect device identifiers and session data automatically — this tells us which pages load slowly on your phone and
-
2
helps us keep the mobile experience functional for returning users. We do not sell your personal data to third parties. Payment credentials you enter when topping up via Touch 'n Go eWallet or Boost are processed by the payment provider; ingatbola88 only receives a confirmation status,
-
3
not your full wallet credentials. Data you submit through our live chat or support ticket system is stored to track your query through to resolution. Where local law places conditions on how long we may retain account records, we follow those conditions — availability of your
-
4
data on request depends on the applicable jurisdiction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.